Privacy & Cookie Policy – Kim Bespoke
Kim Bespoke respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you share with us.
1. Our Commitment to Your Privacy
We follow strict procedures to ensure your personal information is handled responsibly and in compliance with applicable data protection laws. We are dedicated to maintaining the confidentiality, integrity, and security of your data at all times.
2. Information We Collect
We may collect personal information from you when:
You complete a contact, consultation, or feedback form on our website
You purchase bespoke products or services through our online or offline channels
You interact with our digital marketing communications
You engage with our website via cookies and analytics
This information may include your name, email address, postal address, phone number, and details of your interactions with Kim Bespoke.
3. How We Use Your Information
Your information is used to:
Process and fulfil bespoke orders and appointments
Communicate with you regarding enquiries or purchases
Enhance your experience on our website and services
Keep you informed about our collections, services, and promotions
Support analytics and marketing insights to deliver personalised content
4. Marketing Communications & Advertising
We may use your personal data to send updates about new collections, offers, and events. You may opt out at any time by contacting us at shop@kimbespoke.com
We may also create custom audiences for advertising platforms (e.g., Google Ads) to ensure relevant content:
Your data is securely anonymised before upload
Used solely to match you to Kim Bespoke campaigns
Never sold or shared with third parties for their use
You may manage these preferences via the relevant platform or by contacting us directly.
5. Data Sharing
We do not sell your personal information. Data may be shared only with trusted service providers supporting our operations, including secure payment processors, email platforms, and advertising services—all under strict confidentiality and data protection measures.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections of inaccurate information
Request deletion of your data
Object to certain processing activities, including marketing
Withdraw consent at any time where applicable
To exercise these rights, email to support@kimbespoke.com.vn
7. Cookies
Our website uses cookies to improve your browsing experience. These may include:
Session cookies for secure login and navigation
Preference cookies for language and region
Functional cookies to support shopping and enquiries
We also use Google Analytics (including Demographics and Interest Reports) to understand user behaviour and optimise our website. You can opt out of Google Analytics tracking via Google’s opt-out page.
8. Updates to This Policy
Kim Bespoke may update this policy periodically. Changes will be posted on this page and, where appropriate, notified via email.
